Frequently Asked Questions
CHICAGO and Northwest Indiana FENCE INSTALLATION SERVICES
Fence Masters is the leading fence contractor in the Chicago and Northwest
Indiana area. We have been in business since 1983, giving us more than
35 years of experience and acquired knowledge. Contact us today if you
are looking to have a fence installed on your residential or commercial
property. We offer top-quality American-made products that last for many
years and add class and beauty to any property. Our team members would
be happy to handle any questions or concerns you may have, so speak with
us as soon as you can. Get started by reading through our answers to a
few of the most common questions we hear before you call us.
Q: How soon will my fence be installed?
At Fence Masters, we maintain a full stockyard at all times so that we
can provide the fastest turnaround time for any project. Most of our fences
are able to be installed within one to two weeks. During our peak season,
this time may change, but this is faster than almost any other company
can offer, so don't wait to visit or contact us to get started on
your project right away. It could be completed before you know it!
Q: Will my fence require any maintenance?
The level of maintenance for your fence or deck depends on which product
you choose. Vinyl is one of the easiest fence and deck materials to maintain.
It is extremely sun and weather resistant due to UV-resistant additives
and other features. To clean it, you only need to rinse it down with a
hose or brush it off. Wood, wrought iron, aluminum fences, and chain-link
fences may need a little more work and might even require professional
repair at times, but don't worry - all of our installations come with
a five-year labor warranty. We also provide limited lifetime material
warranties for our PVC and aluminum products and we back all manufacturer
Q: How long do your fences last?
We offer nothing but the best American-made products. With care, most of
our fences can last a lifetime! Wrought iron, aluminum, and even PVC (vinyl)
are designed to stand up to the tests of weather and time. Our company
uses products that have been specially designed for the harsh Chicago
weather, and many of our materials come with a limited lifetime material
warranty. We also offer a five-year labor warranty on all of our installations
and back all manufacturer warranties. With these offerings, you never
have to worry about damages to your fence.
Q: What products do you use?
Our durable, U.S.-made products include Homeland Vinyl® vinyl fencing,
chain-link fencing, wrought iron fencing, aluminum fencing, and wood fencing.
We also offer top-quality deck construction products, including vinyl,
wood, and naturally rot-resistant cedar. All of these products are the
highest quality in the industry and can provide the security you need
with little maintenance or repair for many years.
Q: Why choose Fence Masters?
No other Chicago fence installation company offers the level of customer
service that we do. We communicate constantly with our customers to provide
the support and assurance they need and to address any questions and concerns.
We arrive on time, we get the job done right, and we leave the area spotless
when we are finished. Look through our photo gallery to see exactly what
we have achieved for customers in the past. We could do the same for you,
so do not wait to contact us and request an estimate!
Q: What type of payment do you accept?
We accept cash, check, or credit card. If you pay with a credit card we
charge 3% interest. We also have a finance plan available. Credit approval
is required. We ask for a 50% deposit when you sign a contract and the
balance is due upon completion.
Q: Does my fence installation require a permit?
Most towns require that a permit be applied for. Call your local village
hall to find out what your town requirements may be.
Q: What other documents or paperwork may I need?
We ask that you have a plot of survey of your property available to insure
that your fence is installed within your property lines. Most towns also
require to see a plot of survey in order to apply for a permit.
Q: Do I have to be home on the day of installation?
We ask that someone is home when our installers arrive. This way you can
review and confirm the fence layout and answer any questions that our
install crew may have. We also ask for someone to be home once installation
is complete. This way you can inspect the installation and also pay the
balance upon completion.
We Have Answers
Feel free to contact us with any further questions you may have. Our foremen
have hundreds of years of combined experience and have the knowledge to
answer any and all of your questions. Fence Masters provides the best
service and products available at competitive pricing.
Contact us and get a quote today to find out approximately how much your project
will cost. We are here to help meet all of your fencing needs!